A good facilitator is essential to the success of any group or learning process. And, with the proliferation of virtual workshops and meetings it is increasingly important for facilitators to know how to lead in a remote setting. To be able to effectively facilitate remote settings it requires patience and careful consideration of the unique obstacles that participants have to face. This article explores the key issues and best practices for effective virtual facilitation.
Virtual participants face a range of issues, including the inability to understand body language and how other people react to an exchange. This can cause some people to feel unheard or their opinions dismissed, which can negatively impact the outcome the meeting. Qualitative facilitation techniques help ensure that all participants are engaged and that all voices are heard.
Lack of physical resources may also hinder the ability to conduct certain exercises or activities exactly as they would be in live workshops. For instance using whiteboards, flip charts, a lot of post-it notepads and other visual resources can be very efficient in live workshops however, it can be difficult to replicate online. Mixing a variety of activities, including breakout sessions, experiential games and more traditional elements such as questioning and sharing of information can help keep an online session fresh and enjoyable.
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